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General Terms and Conditions for Advertising Space Tenants

Last updated: Jun 8, 2026

These General Terms and Conditions together with all related appendices including but not limited to invoices, purchase orders and invoices constitute a legally binding contract for the rental of advertising space (hereinafter: "Terms") between the company DOT YOUR SPOT d.o.o. (hereinafter: "Service Provider") and the Advertising Space Tenant (hereinafter: "Tenant" or "You"), in accordance with the relevant regulations of the Republic of Croatia and the European Union. The Terms govern your access and/or use of advertising space on the Service Provider's digital screens and by accepting these Terms (by confirming in the administrative interface, sending an order or paying an invoice), the Tenant confirms that they are familiar with, understand and accept them in full. In case of conflict between these Terms and a specific written contract between the Service Provider and the Tenant, if such exists, the specific contract takes precedence.

1. Definitions

Service Provider: company DOT YOUR SPOT d.o.o. based in Split which procures, maintains and manages LED digital screens intended for advertising by Tenants.

Tenant: a legal or natural person who rents advertising space on the Service Provider's screens for commercial exploitation.

Advertising Space: space on digital screens for displaying video content that the Tenant delivers to the Service Provider.

Administrative Interface: software platform of the Service Provider that enables the Tenant to select screens on which to rent advertising space, select a Plan and at any time have an overview of the services they pay for.

Rent: Rental price defined on the invoice issued with these Terms for a quantity of at least 10 screens or for the selected Plan and period defined on the invoice.

Plan: package of services selected by the Tenant, which is shown in the applicable online order form (order summary) that specifies the services to be provided in accordance with these Terms entered into between the Tenant and the Service Provider.

2. Subject of Terms

The Service Provider has developed and manages a range of services, including but not limited to reservation services for hospitality venues, digital price lists, payment processing through third parties and advertising, and is ready to provide the Tenant with advertising services on LED advertising screens, intended for each type of Plan and for each of the Tenant's companies listed in the applicable invoice. These Terms will be included by reference in each invoice, and represent a contract entered into between the Service Provider and the Tenant. The contract is considered entered into by confirmation of the Terms in the administrative interface, or by sending an order and paying an invoice.

3. Service Description and Service Provider Obligations

The Service Provider enables the Tenant to select LED advertising screens shown on the floor plan of the Mall of Split shopping center location via the Administrative Interface, on which their video content will be displayed. The minimum number of screens that the Tenant can select is ten (10), and after making the selection, the Tenant submits an order by sending an email to the Service Provider's official address.

Upon receipt of the Tenant's order, the Service Provider will deliver temporary login credentials to their email inbox, enabling continuation of the payment process.

After successful login to the system, the Tenant uploads a video intended for advertising via the Administrative Interface. Each uploaded video is subject to mandatory approval by the Service Provider. The Service Provider will perform the check as soon as possible, and no later than during the same business day, and approve the Tenant for broadcasting video content on the selected LED screens.

Approval will be issued exclusively if the uploaded video content does not contain elements that are illegal or inappropriate, including but not limited to:

  • display of sexual abuse,
  • display of murders, suicides and/or violent acts,
  • promotion of violence, discrimination on any basis, incriminating and/or other prohibited activities.

The Service Provider reserves the right to subsequently revoke given approval and prevent broadcasting of any content that deviates from these rules.

4. Limitation of Liability

The Service Provider, nor its collaborators or related persons, and in particular the Mall of Split shopping center in whose premises the LED advertising screens are located, will not be liable to the Tenant for any failure or delay in fulfilling their obligations if such failure or delay is caused unintentionally and/or by events and circumstances beyond their reasonable control, including but not limited to:

  • loss or interruption of electricity supply or other services necessary for providing services at the Mall of Split shopping center location,
  • interruptions or failures of telecommunications and internet services at the Mall of Split shopping center location level,
  • natural disasters such as floods, earthquakes, fires and/or pandemics and epidemics
  • decisions, prohibitions or measures of competent authorities,
  • strikes, blockades or other labor disputes that prevent service provision.

The Service Provider, nor its collaborators, related persons, and in particular the Mall of Split shopping center in whose premises the LED advertising screens are located, will not be liable for any damage, direct or indirect, including lost profit, business interruption or other forms of property and/or non-property damage, that occurs to Tenants as a consequence of circumstances beyond their reasonable control.

5. Tenant Obligations

The Tenant is obliged to deliver video content that will be broadcast on the Service Provider's LED screens in a format and quality that is compatible for the stated purpose, at least HD quality, and is aware that the Service Provider may refuse to broadcast video content of lower quality than defined for reputational reasons.

The Tenant grants the Service Provider a free, worldwide, non-exclusive and limited license to use video content that the Tenant independently uploads to the Administrative Interface for broadcasting on LED advertising screens, for the entire duration of the Terms.

The basic obligation of the Tenant is to pay the Rent for the selected Plan according to the items defined on the invoice and to make the payment within 7 days of the moment of approval of the video content by the Service Provider. In case of late payment, the Service Provider is authorized to remove video content from LED advertising screens and prevent further use of the Administrative Interface until the due cost is settled.

The Tenant expressly accepts and confirms that they are independently and exclusively responsible for all content that is displayed, broadcast or in any way distributed via the Service Provider's screens installed in the Mall of Split shopping center.

6. Payment and Prices

For each individual video content uploaded to the Administrative Interface that will be broadcast on LED advertising screens, the Tenant is obliged to pay the Service Provider an amount equal to the fee for the Plan they selected, as stated in each order form (order summary) in the Administrative Interface, or invoice.

Unless expressly stated otherwise in the order form or invoice, all Plan fees are expressed in euros, and exact amounts may vary depending on the Tenant's country of business.

Rent is paid on the basis of an invoice, which the Service Provider sends electronically to the Tenant after an order executed via the Administrative Interface. Detailed specification of services and fees that the Tenant is obliged to pay or has paid is available for review at any time in the Order summary section within their Administrative Interface.

For broadcasting video content on LED advertising screens, the Tenant is invoiced in advance for services that will be provided for the entire duration of the Plan. The invoice is issued to the Tenant on the first day of broadcasting video content on LED advertising screens and they are obliged to pay it within seven (7) business days from the date of issue.

7. Complaint

Tenants have the right to submit a written complaint in case of technical deficiencies in service execution, and especially if video content was not displayed on the agreed LED screens and/or for the agreed duration. The complaint is submitted in writing, to the email address support@dotyourspot.com or by mail to the Service Provider's headquarters address, within 8 (eight) days from the day the service was executed, or when the Tenant could have learned about the deficiency. In case of a justified complaint, the Service Provider is obliged to remedy the deficiency, if it exists, as soon as possible.

8. Duration and Termination

The duration of the Plan for each Tenant's business entity is defined in the order form (order summary) in such a way that the final expiration date of the Plan is shown. Upon expiration of the stated period, the Plan and all related provisions from the Terms do not automatically renew for an additional period, but the Tenant will be sent a payment reminder via email and/or Administrative Interface a few days before expiration and on the day of Plan expiration.

Each party has the right to terminate these Terms in case of intentional breach of obligations assumed under the Terms. The right to termination is exercised if the party that determines breach of obligation delivers written notice to the other party about the determined breach, with a clear description of the breach of obligation.

In addition to all other rights and legal remedies applicable under the legislation of the Republic of Croatia and the European Union including but not limited to those mentioned in these Terms, the Service Provider has the right to terminate the Terms and/or accompanying documents and suspend access to any or all services it provides to the Tenant, by notice delivered to the Tenant electronically via email, without liability for the Service Provider, if:

  • The Tenant does not execute due payment in the manner defined by these Terms,
  • The Service Provider has reason to believe or discovers that the Tenant violates applicable laws or regulations including but not limited to the Consumer Protection Act and the Copyright and Related Rights Act,
  • The Tenant abuses services or uses them in a manner that is not permitted.

9. Effect of Termination or Cessation of Cooperation

Upon termination or expiration of the Plan, the Tenant no longer has access and is not permitted to use the Administrative Interface and thus advertising services on LED digital screens. The Tenant is obliged to fulfill and deliver to third parties all discounts, special actions and offers that they publicly advertised via the Service Provider's LED advertising screens, regardless of whether the Plan for which the Tenant paid Rent to the Service Provider has expired or ceased in the meantime.

Termination and/or cessation of these Terms, for any reason, does not affect the validity or execution of obligations that arose up to that date, nor obligations that by their nature continue after cessation of the Terms, especially obligations related to payments, protection of third party rights and responsibility for content displayed on videos that are displayed on LED advertising screens.

10. Intellectual Property and Data Use

The Tenant retains all rights to trademarks, copyrights and other intellectual property rights on content delivered to the Service Provider via the Administrative Interface, and the Service Provider may use the Tenant's name and logo on its own websites and promotional materials exclusively for the purpose of mentioning and naming the Tenant as a user of services.

The Service Provider has all rights over services it provides to the Tenant and the Tenant does not acquire any rights to them, except those expressly stated in point 1. of these Terms and exclusively for the purpose of using services during the duration of these Terms.

11. Final Provisions

All disagreements that may arise from these Terms, the Service Provider and Tenant undertake to try to resolve peacefully, and if the stated is not possible, the competent court for dispute resolution is the actually competent court in Split, Republic of Croatia.

The Service Provider reserves the right to modify these Terms at any time to be in compliance with current legal provisions of the Republic of Croatia and the European Union, and the Tenant will be informed of all changes via the provided communication email address.

12. Contact

If you have questions about these Terms, you can contact us:

Email: support@dotyourspot.com
Address: DOT YOUR SPOT d.o.o., Split, Croatia

These General Terms and Conditions come into effect Jun 8, 2026 and replace all previous versions.

General Terms and Conditions for Advertising Space Tenants - dotyourspot